Refund policy

🤍 Silver Spur Co Return Policy

Last Updated: 2/4/26

Thank you so much for shopping Silver Spur Co. We truly appreciate you!

Please read our return policy carefully before placing an order.

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✨ Store Credit Only

At this time, Silver Spur Co does not offer refunds to the original payment method.

If your return is approved, you will receive a gift card only.

Store credit can be used on any future purchase at Silver Spur Co and does not expire.

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🤎 All Sales Final

All sales are final except in the case of:

• Damaged items

• Defective items

• Incorrect items received

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📸 Damaged / Defective / Incorrect Items

We want you to love what you ordered — and if something arrives wrong, we will make it right.

If your order arrives damaged, defective, or incorrect, you must email us within 2 days of delivery.

Your email must include:

• Your order number

• A clear photo of the item

• A clear photo of the packaging (if applicable)

• A short description of the issue

Please email: hellosilverspur@gmail.com

Once reviewed and approved, we will issue a gift card or send a replacement (at our discretion).

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📆 Return Request Timeframe

Any return request must be submitted within 2 days of delivery.

Requests made after 2 days may not be approved.

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📦 Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or we shipped the wrong item.